Refund is money returned when customers are not satisfied with the product they purchased.
1. Return and refund conditions
We regret that we do not accept refunds on personalized items that you have customized!
Please inform us if you believe you received the product in bad condition (damage, wrong item, or poor printing quality), or if the packing was tampered with or the product was damaged during delivery. This item is fully refundable or replaceable.
Please email us at: [email protected] and provide photos of the damaged item within 30 days of receiving your order.
We believe that MakedTee provides our consumers with enough information to make an informed purchase. If you need to cancel or modify your order, you can do so within 24 hours after ordering it. To guarantee the quickest possible completion, we do not accept cancellations or changes beyond 24 hours or after the order has been entered into the printing process.
Please email us at [email protected] within 24 hours after placing your order, and we will confirm the instructions for your convenience.
3. Exchange & Replace Products
If the item does not match the description. This includes incorrect color, design, and size, as well as incorrect style or poor quality. Please provide confirmation that the item received is not as stated, and our team will send you a replacement at no extra charge, please simply email us at [email protected]
However, if you wish to exchange products in terms of size/design/color. In this case, please contact us at our email support ([email protected]) and we will process the exchange with an exchange fee if applicable.
You are protected by our Buyer Protection Program: If you don’t receive your product within 30 business days of purchasing (which is unusual), we will refund you 100% of your money, no questions asked!
Refunds will be issued in the form of the original payment. You will get your refund within 1-2 business days.