1. Which countries do you ship your products to?

We can ship worldwide.

2. How is the delivery time calculated?

When processing with your order, we consider these factors when calculating the Estimated Delivery Date:
Order Processing: + After your payment is authorized and verified, we will start processing your order and this process often takes 3 – 7 business days, so please be patient with us.
Transit Time: + Delivery carriers have now implemented social distancing policies. This means that during your delivery you will no longer be asked to sign an electronic device on delivery and their staff will not physically hand the parcel to you
 
Products Type Processing Transit (US) Transit (Other Countries)
Apparel 3-5 business days 7-10 business days  10-15 business days
Shoes 5-7 business days 7-10 business days 10-15 business days
Drinkware 3-5 business days 7-10 business days 10-15 business days
Home & Living  5-7 business days 7-10 business days 10-15 business days

Shipping carrier: USPS, DHL, EMS, Local Post…

3. How much is the shipping charge?

Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will be $4.99. Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance. Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

Please note: – The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame. – International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.

– When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.

– Buyer Protection Program: If you don’t receive your product after 30 days since the day you purchased (which rarely happen), we will refund you 100% your money, no question asked! – Notice: – Orders with multiple items may be shipped separately. There’s no extra charge for this. – In some cases, we will contact you via email to confirm order quantity or credit card fraud investigation before produce.

* Please do not rate any dispute or charge back before contacting our support agents as that will make things even longer. * Contact us if you have any questions via email [email protected]